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Please try again to uninstall all previous version and re-install the latest, this should fix the problem.

If a message box was displayed with the error message "The application failed to initialize properly 0xc Click on OK to terminate the application. The solution they suggest is to re-install the latest Windows Service Pack and then restart the computer. For more information please click here. If a different error message is displayed please contact TVersity support with that message and a full description of the issue you are having.

The TVersity Media Server will not be able to access content on the network unless the Windows service that corresponds to it has a log-on account of an administrative user of your choice. This account is very limited when it comes to networking and therefore it is necessary to modify it to a different account that is not limited in that respect.

You can use your own account or if you prefer you can set-up a separate account for the media server. In addition to that the log-on account you configured MUST be able to access the network path without authentication, failing to configure it as such is the most common reason for this issue. Please also avoid using mapped network drives inside playlists.

If you keep getting an error message that connectivity to the server could not be estabished then please follow the steps below:. Make sure the server is running e. If it is not running then check this. This should open the GUI inside the browser, and you can now save this shortcut to the desktop and use it from now on to start the GUI. Please note that as explained above, this shortcut will work only if the server is running.

Assuming the server is running now and that you are currently reading this on the same machine as the one on which the server is running and assuming you are using the default port then clicking here should open the GUI for the Media Server and clicking here should open the GUI for the Screen Server.

Some personal firewalls like ZoneAlarm may inspect all the data read from network drives and this could lead to such symptoms. You may need to adjust the firewall configuration or disable it for the brief period of time when network drives are scanned in order to overcome this issue.

Some devices request all the items under each folder. While this works well in most cases, it takes a long time to retrieve all the items under folders that have thousands, tens of thousands or hundreds of thousands of items. Devices that do that are typically doing it in order to sort the items in a certain way, however the DLNA standard, predicting the time such an operation may take, suggests that devices need to ask the server to do this sort operaton and provide a sorted result with the first few items of the folder only.

Additional items should be retrieved by the device while the user scrolls down the folder. Thumbnails are created the first time they are needed and then remain in the cache area. This means that the first time ever you watch a thumbnail page it will take a few seconds to appear but when you return to that page it will be instantaneous. This behavior is similar to the way operating systems like Windows display thumbnails so it should be familiar to you. You can control the size of the cache area by modifying the server settings in the GUI, and you can also delete its content and reclaim your disk space when you need to.

All the files in the cache area are temporary files created from some source media in your library in a format that your target device can handle. These temporary files exist in order to allow a more efficient operation of the software, for that reason, you can feel free to delete them whenever you see fit, however doing so will require them to be recreated the next time you play their source media. Unfortunately the transcoding process does affect the quality of the resulting media, however in most cases this should not be noticeable on a TV screen.

It may be noticeable for media files with very high bitrates e. The media server is also configured to be able to successfully transcode high resolution videos on average speed computers. These two configuration choices can be modified and may result in a much improved quality therefore advanced users may want to experiment with them.

Other users should avoid doing that, given that the software automatically configures itself to provide the best quality on any given system. Media streamed over the Internet is transcoded and then delivered to the target device.

Such media has to be buffered twice, the first time is by the media server and the second time is by the target device. These take place sequentially and not in parallel and therefore they add up to a minimum of 10 seconds and can be as high as 30 seconds and in rare occasions even up to a minute.

The big variation is a result of the connection speed and quality of the connection between the media server and the source on the Internet and between the media server and the target device. Media transcoded from your hard drive can be buffered much faster and does not suffer from the connection issues mentioned above and therefore should start playing within seconds. Furthermore some devices do a fixed size buffering e.

This is a result of the quality and speed of the connection between the media server and source on the Interenet. If the source on the Internet is overloaded at certain hours of the day or if the network connection between your computer and that source is congested during those times, you may experience these issues.

Please note that in such cases similar issues will occur when you try to play these videos on Windows Media Player the famous re-buffering phenomenon or for that matter on any media playback software. The impact of this on the target device will vary. Some devices will simply freeze the playback until the connection is resumed and more media becomes available while others will freeze the playback for a limited period of time and if within this time no additional data is provided they stop the playback and yet others will not only stop the media after a limited period of time but also attempt to automatically start playback of subsequent media.

The first is your computer not being fast enough to transcode the media in real time, this will result in constant stuttering of the vodeo. The other possible cause of stuttering video is a too slow network connection for certain high bitrate videos, if you experience this you can configure the media server to produce lower bitrate videos by changing the settings from the GUI to reflect the type of connection you have and the actual quality of your network signal. If on the other hand the video is not transcoded then it is very likely that you are attempting to play a high bitrate video on a wireless network, which is not fast enough for this bitrate.

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TVersity Screen Server. TVersity Media Server. New users should refer to the Quick Start guide before installing the software. Note that you can install the Pro edition on top of the Basic or Free and vice versa, and in both cases all your media sources will be preserved. For Flash based web content, the latest Flash Player installed and working with either Firefox or Google Chrome is required Flash player can be downloaded from here - please choose the Firefox version.