Finally, the airline had to divert a plan to Ohio after a pet was loaded onto it by accident. United Airlines says that the suspension of the PetSafe program will last until May 1, while it conducts a review of it.
Customers that have already scheduled flights for their pets can still choose to go forward with them. The airline also notes that it will still allow passengers to bring some animals with them. However, these must be small pets in carry-on bags. United Airlines is the airline company with the most animal deaths in the past five years. This includes 18 of the 24 animal deaths from last year. Customer is responsible to determine and comply with all state entry requirements which may apply.
Advance arrangements must be made. Pets under eight weeks old are not permitted. Pet must travel on the same flight as the owner. No oxygen will be administered to a pet in the event of an emergency.
You may use your own kennel or purchase an approved kennel of various sizes from Continental at all airport locations. Airline approved kennels of various sizes are also available for sale at pet supply shops.
One of the most important steps you can take to ease the stress of travel for your pet is to make sure it becomes familiar with its kennel.
Purchase the kennel as far in advance as possible. Veterinarians recommend leaving the kennel door open in the house with an old sock or familiar object inside so that your pet may spend time near the kennel and perhaps venture inside on its own. Since it is important that your pet be as relaxed as possible during the flight, familiarization with the kennel is essential. To prevent accidental injury, no part of the animal's body can protrude through any openings in the kennel.
For this reason, kennels made exclusively from wire are not accepted. We can load these crates on most Boeing aircraft, but will need permission to alternately route any kennels booked on smaller aircraft such as the and All bookings must be coordinated through the Live Animal Desk at 1. Closing Mechanism Check the closing mechanism to make sure it works properly.
Do not put a lock on the kennel door. In accordance with federal regulations, your pet must be accessible in the event of an emergency. Wheels Continental discourages kennels with wheels on the bottom unless the wheels have a locking device.
If your kennel has wheels, it is recommended that they either be removed or taped in order to prevent them from rolling in transit. Animals per Kennel Each kennel should contain no more than 1 adult dog or cat, or no more than 2 puppies or kittens younger than 6 months, of comparable size, and under 20 lb 9. Dogs and cats cannot travel together in the same container.
Include two empty food dishes Include two empty dishes one for food and one for water , accessible from the outside. Absorbent Material The kennel must contain absorbent material or litter. Black and white printed newspaper is a good choice. However, newspaper with colored ink or advertisements can be toxic to animals.
Please note that the use of straw, hay or wood shavings is prohibited for international shipments. We understand the special requirements of shipping animals, and we adhere to the U. For international flights, pets must arrive at Continental's freight facility at least two hours prior to the flight's scheduled departure time. Continental and the USDA require that your pet have a Health Certificate issued by a veterinarian dated within 10 days of travel for both the outbound and return trips.
Track a pet's itinerary online or call the Live Animal Desk at Please have the shipment's air waybill number available. Continental will not knowingly accept a dog or cat that has been sedated and accepts no liability for the death or sickness of an animal caused by any drug. Please feel free to print it out and utilize it in the preparation of your pet for shipping.
If you have any questions about procedures, please call our Live Animal Specialists at 1. Pets will also be available for pick-up within normal baggage recovery time. The disabilities may include — but are not limited to — psychiatric, intellectual, or physical issues. People with service dogs may travel with up to two animals. Service animals must be dogs and over four months of age to travel within the airline cabin.
United asks to complete a few forms before flying with a service animal. United Airlines asks that both forms be completed and carried with you. For tickets purchased 48 hours before the flight departure, the completed forms may be presented to the airline agent at the airport. United Airlines welcomes you to contact the United Accessibility Desk at for questions regarding traveling with your service dog.
Please be aware that, depending on your destination, additional documents may be necessary. To ensure safe aisle access for others, the dog should not protrude into the aisle or block others. Service dogs and their handlers are prohibited from sitting in the exit row seats.
United Airlines asks customers flying with service dogs to adhere to the following:. United Airlines allows dog trainers to bring one service dog in training on board — no charge —, as long as it assists a person with a disability. The PetSafe program is considered the best in the airline industry and has won an Award for Excellence from the International Pet and Animal Transportation Association. For the most part, the fees for shipping pets in cargo versus baggage will be similar.
The controversy stems from certain countries, including Japan, that require airlines to pay a third-party handler to ship cargo. This could cause the fees to jump from a couple of hundred dollars to a couple of thousand dollars to transport an animal.
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